"The beds here are great, not too hard like most beds in Mexican hotels."
Jessica from United States
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"The pool area is nice."
Scott from United States
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Rooms & Amenities
Four Points by Sheraton Cancun Centro offers 112 rooms, including 4 suites. Each room includes free Wi-Fi, a work desk, a tea and coffee machine, a flat-screen TV, and air conditioning. Bathrooms feature showers or bathtubs, with some rooms offering lake views. Rooms measure around 350 square feet, with soundproof walls and minibars. Select units include a seating area.
Dining Options
The hotel has an international restaurant serving breakfast, lunch, and dinner with Mexican and international dishes. Toastina Sports Bar offers snacks, local and imported beers, and spirits, with eight LCD TVs for sports events. The Pool Bar serves deli snacks and drinks. A café provides light meals and coffee.
Leisure & Facilities
The rooftop terrace features an infinity-edge pool overlooking Laguna Nichupte, with lounge chairs and a bar. A 24/7 fitness center includes treadmills, ellipticals, bicycles, and free weights. Separate locker rooms have steam rooms. The hotel also offers meeting spaces with AV equipment and catering options.
Location & Access
Located in downtown Cancun, the hotel is close to Plaza Las Americas, Avenida Kukulkan, and Mercado 28. It is 20 minutes from Cancun's hotel zone and beaches. Public transport includes nearby bus stops, and the hotel provides complimentary parking. Galenia Hospital is adjacent to the property.
Guest Services
Services include free Wi-Fi, daily housekeeping, digital check-in, and wake-up calls. The hotel is wheelchair-accessible, with roll-in showers and lowered outlets in select rooms. Staff speak Spanish, English, French, and Portuguese. Pets up to 44 lbs are allowed, and service animals are welcome.
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Traditional Guest room 2 Queen City view
2 persons
32 m²
2 King Size Beds
Shower
Air conditioning
room details
Deluxe Guest room 1 King City view
2 persons
38 m²
1 King-size bed
Shower
Air conditioning
room details
Traditional Guest room King City view
2 persons
42 m²
1 King-size bed
Shower
Air conditioning
room details
Junior 1 Bedroom Junior Suite 1 King City view
2 persons
50 m²
1 King-size bed
Shower
Air conditioning
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Car hire
Laundry
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Public Bath
Pool with view
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Four Points By Sheraton Cancun Centro, dining is a delightful journey where international and American flavors come together in a warm, family-friendly atmosphere. The Eatery Bistro & Restaurant offers an inviting setting paired with a diverse menu, ensuring both comfort and satisfaction for all guests.
The Eatery Bistro & Restaurant
American, International
Ambiance
Casual and family-friendly, with a spacious outdoor terrace perfect for enjoying the lively surroundings.
Key Offerings
A range of meal options including vegetarian, vegan, gluten-free, and dairy-free dishes. Guests can indulge in breakfast, lunch, and dinner while relaxing in a tranquil environment.