Loved by Four Points By Sheraton Cancun Centro guests
Accommodating staff
Clean rooms
Walk-in showers
Big portions
"Very comfy beds and a brilliant rooftop pool."
Caroline from Denmark
read full review
"The beds here are great, not too hard like most beds in Mexican hotels."
Jessica from United States
read full review
"The pool area is nice."
Scott from United States
read full review
4-star downtown Cancun hotel with rooftop infinity pool and lagoon views
Amenities
The hotel has a rooftop infinity pool with lagoon views and a pool bar open all year. A 24/7 fitness center with air-conditioned space and modern equipment is available on the fifth floor. Guests also have access to spa facilities including a sauna, steam room, and public bath.
Rooms
Each room offers king or queen beds, air conditioning, and a private bathroom with a large shower. Hypoallergenic bedding and a sofa chair provide additional comfort in the city-view guest rooms. The hotel also has junior suites with one bedroom and separate living space.
Dining
The Eatery restaurant serves American and international cuisine for breakfast, lunch, and dinner. A buffet breakfast includes vegetarian, vegan, gluten-free, and dairy-free options daily. Outdoor bar and snack bar service are available at the rooftop pool.
Location
The hotel sits in Cancun's financial and shopping district, 13 km from Cancún International Airport. Plaza Las Americas shopping mall and Walmart Express are within walking distance. The Galenia Hospital is directly connected to the hotel by an indoor corridor.
Business & Family
Meeting and banquet facilities with fax/photocopying service accommodate business travelers. Family rooms with cribs, babysitting service, and a kid-friendly buffet make stays with children easier. Small pets are allowed at the property with no extra fees mentioned.
Highlights
Location: Connected to Galenia Hospital, near Plaza Las Americas
Rooms: Junior suites with city views and sofa chairs
Dining: The Eatery buffet with vegan & gluten-free options
Wellness: Rooftop infinity pool, sauna, steam room
Business: Meeting facilities with fax/photocopying
Pet Policy: Small pets allowed
“In my opinion, this hotel stands out, particularly for business travelers seeking a convenient location within Cancun's financial district. I noted the rooftop pool provides scenic views of the lagoon and the on-site restaurant features a mix of Mexican and international cuisine, which gives a plus. The staff's commitment to service is also a highlight.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Guest room Queen City view
2 persons
38 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Traditional Guest room 2 Queen City view
2 persons
32 sq. feet
2 King Size Beds
Air conditioning
Shower
room details
Deluxe Guest room 1 King City view
2 persons
38 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
July 2026
27
28
29
30
31
1
2
August 2026
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Very good
7.8/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Car hire
Laundry
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Public Bath
Pool with view
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At Four Points By Sheraton Cancun Centro, dining is a delightful journey where international and American flavors come together in a warm, family-friendly atmosphere. The Eatery Bistro & Restaurant offers an inviting setting paired with a diverse menu, ensuring both comfort and satisfaction for all guests.
The Eatery Bistro & Restaurant
American, International
Ambiance
Casual and family-friendly, with a spacious outdoor terrace perfect for enjoying the lively surroundings.
Key Offerings
A range of meal options including vegetarian, vegan, gluten-free, and dairy-free dishes. Guests can indulge in breakfast, lunch, and dinner while relaxing in a tranquil environment.